If you are not happy with your GLPro purchase, you are protected by a 60-day money-back guarantee starting from the original order date. This refund policy applies to all products purchased directly from the official website, getglpro.com, and is designed to make the return process clear and straightforward.
How to Request a Refund
Step 1: Contact Customer Support
To begin a return, please contact our support team within 60 days of your purchase date to request return approval. Returns sent without authorization may not be accepted.
Step 2: Return the Product
After approval, you must send the product back within 14 days to the return address provided. Once shipped, please email us the tracking number so we can follow the return.
Return shipping costs are the responsibility of the customer.
Return Address:
19655 E 35th Dr #100
Aurora, CO 80011
USA
Step 3: Condition of Returned Items
Returned products must be in good physical condition and not damaged. Both opened and unopened bottles are accepted, as long as all original items included with the order are returned.
Step 4: Refund Processing
Once your return is received and inspected, you will receive an email confirmation. Approved refunds will be issued to the original payment method within a few business days.
Items That Cannot Be Returned
The following items are not eligible for refunds:
- Gift cards
- Downloadable or digital products
- Certain health or personal care items
Please note: Do not send returns directly to the manufacturer.
Partial Refunds (If Applicable)
In some cases, partial refunds may be issued if:
- The product shows clear signs of heavy use
- Items are returned damaged, incomplete, or missing parts not caused by our error
- Returns are submitted after the 60-day refund period
Late or Missing Refunds
If you do not see your refund right away:
- Check your bank or card account
- Contact your credit card company (processing times may vary)
- Reach out to your bank for further details
If you still need help, please contact us at glpro@bestcsupport.com.
Sale and Discounted Items
Only regularly priced items are eligible for refunds. Products purchased during sales or with discounts are non-refundable.
Gift Returns
- If the item was marked as a gift and shipped directly to you, a store credit will be issued once the return is completed.
- If the gift was shipped to the original buyer, the refund will be sent back to the purchaser.
GLPro Customer Support
If you have questions about your order or need help with a return, our support team is available at any time:
- Email: glpro@bestcsupport.com
- Toll-Free Phone: +1 (720) 738-6364
- Availability: 24/7 Customer Support
60-Day Money-Back Guarantee
Every GLPro order placed through getglpro.com is backed by a 60-day money-back guarantee. If the product does not meet your expectations, you may request a refund within 60 days of purchase, following the return guidelines above.nd follows the company’s standard return guidelines.
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